Deborah West
Deborah has 12 years experience across a broad range of disciplines, specialising in organisational change in recent years. She started her career in the branch network giving her valuable experience of life in the ‘front-line’ as well as head office strategic and operational areas. Deborah’s key competencies are:
- Organisational Development – specialising in aligning the organisation to business strategy and strategic capability development, organisational diagnosis and design.
- Creative Facilitation & Presentation – facilitation at all levels including Board events, large scale events (30+ people), transition workshops & new world launches, and training courses; with a broad toolset covering Graphic Facilitation, Innovation & creativity techniques, and managing Group dynamics.
- Change Management – preparing people for organisational change, stakeholder management, communications & involvement activities.
- Leadership & team development – team development for programme, project and business teams through team awaydays and workshops.
Business Qualifications:
- Myers Briggs Type Indicator
- ChangeFirst – Change Management Methodology
- Managing Organisational Change
- ITIL – Infrastructure Management
